Credits are the currency that pays for recruiting actions on the Cherrypicker platform. Each credit costs $5.00, and they are valid for 12 months from the day they are added to your account.
Using the platform itself is free. You can browse the Talent Network, create jobs and invite your team without spending anything. Credits are only spent when you take an action that does work on your behalf, such as sourcing candidates, recruiting someone or running an AI-assisted interview. See What costs a credit for the full list.
Some AI-Assisted features, such as filling in a job from a description, need a credit balance above zero, but they don't use a credit.
There are no placement fees or success fees.
How you buy credits
The minimum purchase is 300 credits ($1,500). Your first purchase starts an annual plan that renews automatically, and you can cancel any time. Purchases after that are one-time and don't renew. Your credits stay valid for their full 12 months even if you cancel. Owners and admins can buy credits. See Buying credits.
One balance for your whole company
Credits belong to your company, not to one person. Everyone on your team draws from the same balance, and you can use credits on any job.
Where to see your balance
Your balance shows at the top of the sidebar. Click it, or open Billing & Credits from your account menu, to go to the Credits & Billing page. There you'll find three tabs:
- Overview: your Available Credits, broken down by expiry date, plus the Buy Credits panel and a price list under How Credits Work.
- Results: what your credits have produced.
- Activity: every credit added and spent, with filters and an Export CSV button.
When credits expire
Every batch of credits has its own 12-month clock, starting on the day it was added. The Available Credits card lists how many credits expire on each date, so you always know what's coming up. Your oldest credits are used first.
Cherrypicker emails you 30 days and again 7 days before credits expire. Expired credits are removed from your balance automatically.
Promotional credits
If Cherrypicker has given your company promotional credits, they appear on the same card as Promotional (Talent Network only). They're kept separate from your paid balance. See Promo credits.
Need help?
Ask the in-app assistant, or email support@getcherrypicker.com.