Cherrypicker lets you know when something needs your attention, such as a candidate showing interest or sending you a message. You'll find everything on the Notifications page, and the most important updates also arrive by email.
The Notifications page
Click Notifications in the sidebar to see your activity. Notifications go to your company, so your teammates see the same list.
You'll get a notification when:
- a candidate shows interest in one of your roles
- a candidate accepts your introduction request
- a candidate sends you a message
- a candidate books or completes an AI-assisted interview
- your sourcing results are ready
- a new candidate matches one of your Talent Ticker alerts
Click a notification to go straight to the related job, candidate, conversation or results.
Finding and managing notifications
- Search by name or job title.
- Filter by Type: Chat, Intro Request, Job Interest, Screening, Sourcing or Talent Ticker, or by Date range.
- Use Sort to show Newest First or Oldest First.
- Click Read All to clear your unread count, or select notifications to Mark Read, Mark Unread or Delete.
Notification emails
These emails go to each person on your team, and each person can turn them off:
- Interested Candidates: when candidates show interest or accept an introduction
- Chat Messages: a summary of unread messages from candidates, at most once a day
These go to the person involved:
- Screening Results: to the teammate who booked the interview, when the candidate books and when they complete it
- Sourcing results: to the person who ran the search, if it took a while to finish
- Talent Ticker: to each person following an alert
Billing & account emails go to your company's main email address. They cover credit and plan notices, such as when you run out of credits, a reminder 30 days before your annual plan renews, and reminders 30 and 7 days before credits expire.
Turning emails on or off
- Open any email from Cherrypicker and click Manage email preferences at the bottom, or go to Notification Preferences in your settings.
- Switch Interested Candidates, Chat Messages or Screening Results on or off. These choices only change your own emails.
To change Talent Ticker emails, choose daily, weekly or off on the alert. Billing & account emails are always on and can't be turned off. Turning off an email category doesn't affect the Notifications page; those notifications still appear in the app.
Need help?
Ask the in-app assistant, or email support@getcherrypicker.com.