Your hiring data is private to your company. Other companies on Cherrypicker can't see your jobs, your candidate lists, or your hiring activity, and all data is encrypted in transit and at rest.

Your workspace

Private to your team. Your workspace is visible only to your team when they sign in.
Role-based access. Only the owner and admins can manage your team, edit the company profile, or buy credits.
One session per login. A Cherrypicker account can only be signed in on one browser at a time. If someone signs in to your account somewhere else, the earlier browser is signed out and shows a message saying so. If that wasn't you, change your password.

Passwords

To change your password, go to Settings > Security > Change Password. Passwords must be at least 8 characters. If you've forgotten yours, click Forgot password? on the sign-in page, or Send Reset Email on the Security page.

Payments

Payments are processed by Stripe. You can change and enter your card details on Stripe's payment portal which is secure and encrypted, and Cherrypicker doesn't store your card information. Owners can update their card and download invoices under Manage billing.

How we use your data

Our Data Processing Addendum is part of our Terms and applies automatically. In short, for the personal data you give us or that we process for your roles, Cherrypicker:

Doesn't sell or share it, and doesn't use it for advertising.
Uses it to provide, secure, and improve the services you use, and not for unrelated purposes.
Doesn't use identifiable data to train general-purpose AI models for unrelated third-party purposes.
Processes it in the United States. Cherrypicker is designed for U.S. hiring, so if you plan to submit data covered by the EU or UK GDPR, contact us first.
Notifies you without undue delay if we confirm a security incident affecting it.

The DPA lists the providers that help us run the service. After your account ends, we delete or de-identify your company's personal data within 90 days of your written request. Our Privacy Policy has the full details.

How we protect candidates

Talent Network profiles are anonymous. Candidates you find in the Talent Network stay anonymous to your company until they accept your introduction request, or until you unlock a candidate who showed interest in one of your jobs.
No current or former employees. You won't see people who work or have worked at your company in the Talent Network or in AI sourcing results.

Questions

For security questions, data requests, or questions about our DPA, email support@getcherrypicker.com. You can also ask the in-app assistant.