Help Center
Platform guides & how-tos
Step-by-step walkthroughs for everything on the Cherrypicker platform. Each guide includes a video walkthrough and written steps.
Getting Started
Watch walkthrough
Loom video · ~4 min
How to run a sourcing campaign
Launch your first outbound sourcing campaign and start receiving interested, qualified candidates in your dashboard.
- 1
Go to your dashboard and click "New Campaign"
You'll find this button in the top right of your sourcing dashboard.
- 2
Enter the role details
Add the job title, location, experience requirements, and any must-have qualifications. The more specific, the better your matches.
- 3
Review and launch
Preview your search criteria, confirm the credit usage, and hit Launch. Candidates will begin appearing in your dashboard within 24–48 hours.
- 4
Review candidates and reach out
Browse profiles, star your favorites, and reach out directly from the platform or export to your ATS.
Credits & Billing
Watch walkthrough
Loom video · ~3 min
How credits work
Credits are the currency that powers your sourcing. Here's everything you need to know about how they're used, tracked, and managed.
1 credit = 1 sourcing campaign
Each credit unlocks up to 300 candidates for a single role. You can load more candidates within the same search at no additional credit cost.
Credits never expire
Unused credits roll over indefinitely. They're tied to your company account, not individual users.
Track usage in Settings → Billing
View your remaining credits, purchase history, and per-campaign usage from your account settings at any time.
LinkedIn Recruiting
Watch walkthrough
Loom video · ~5 min
Recruit by LinkedIn URL
Found someone on LinkedIn you want to recruit? Paste their profile URL directly into Cherrypicker to add them to a sourcing campaign and trigger outreach.
- 1
Open a sourcing campaign or start a new one
Navigate to any active campaign in your dashboard.
- 2
Click "Recruit by LinkedIn URL"
Find this option in the campaign toolbar at the top of your candidate list.
- 3
Paste the LinkedIn profile URL
Cherrypicker will pull the candidate's public profile data and add them to your pipeline immediately.
- 4
Review and reach out
The candidate now appears in your campaign. Send outreach directly from the platform.
Integrations
Watch walkthrough
Loom video · ~4 min
How to integrate your ATS
Connect your applicant tracking system to Cherrypicker so candidates move seamlessly from your sourcing pipeline into your hiring workflow.
- 1
Go to Settings → Integrations
Find the Integrations tab in your account settings sidebar.
- 2
Select your ATS from the list
Cherrypicker supports Greenhouse, Lever, Workday, BambooHR, and more. Don't see yours? Contact support.
- 3
Authorize the connection
You'll be prompted to log in to your ATS and grant Cherrypicker read/write access to candidate records.
- 4
Push candidates with one click
Once connected, any candidate in your Cherrypicker pipeline can be pushed to your ATS directly from their profile card.
Team & Account
Watch walkthrough
Loom video · ~2 min
How to invite team members
Add hiring managers, HR partners, and other collaborators to your Cherrypicker account so they can view campaigns, review candidates, and take action.
- 1
Go to Settings → Team
Only Company Admins can invite new team members.
- 2
Click "Invite Member" and enter their email
You can invite multiple people at once by entering a comma-separated list of email addresses.
- 3
Set their permission level
Choose between Admin (full access), Member (can view and act on campaigns), or Viewer (read-only).
- 4
They'll receive an invite email
Team members will get an email with a link to set up their account. Invites expire after 7 days. You can resend from the Team page.
Still need help?
Can't find what you're looking for? Our team typically responds within a few hours on business days.